64 docs tagged with "troubleshooting"

Resolve common Claude Code Remote MCP errors — npx not recognized on Windows and Atlan MCP stopping after OAuth token expiry.

Resolve common Claude Desktop Remote MCP errors — localhost OAuth callback failures and log file locations.

Troubleshoot SQL Server Reporting Services (SSRS) connection, authentication, and crawl issues with error, cause, and solution guidance.

Troubleshoot Dremio connection and authentication issues with error, cause, and solution guidance.

Troubleshoot Matillion connection and authentication issues with error, cause, and solution guidance.

Resolve repository access failures and authentication errors for the Talend connector

Troubleshoot SageMaker connection and authentication issues with error, cause, and solution guidance.

Resolve common connection and authentication issues when setting up CrateDB connector

Troubleshoot Trino connectivity with error, cause, and solution guidance.

Resolve upload failures, empty extractions, and missing lineage for the Informatica PowerCenter connector

Troubleshoot common issues in Databricks cross-workspace extraction with error, cause, and solution guidance.

Troubleshoot ignored instructions, degraded answers, replies without searching, and behavior differences across surfaces in conversational AI.

Understand why the Oracle database asset name in Atlan may differ from the service name you used to connect, and how to diagnose the root cause.

Troubleshoot Databricks connectivity, covering network and private-link issues, authentication, permissions, extraction, and metadata questions.

Frequently asked questions about Self-Deployed Runtime deployment and security

Frequently asked questions about timing and delays when pushing Databricks description updates from Atlan.

Troubleshoot distributed locking errors with Redis connection failures, lock acquisition timeouts, and Sentinel configuration issues.

Troubleshoot timeout, iframe loading, and 401 errors when your app is embedded in Atlan.

Troubleshoot issues with configuring connections for failed rows queries, including connection status, query button visibility, and query execution failures.

Find answers to common questions about using Atlan, organized by topic area for quick resolution.

[Data lineage](/product/capabilities/lineage/how-tos/view-lineage) captures how data moves across your data landscape. This information is useful to:.

Errors that occur when connecting Atlan to Microsoft Power BI and running the crawler, what each means, and how to fix it.

Monitor your data connection workflows and identify failures for troubleshooting.

Troubleshoot preflight failures and missing lineage in the Google Dataflow connector.

View and export the actual data rows that failed data quality rules to investigate and resolve data quality issues.

Frequently asked questions about troubleshooting and monitoring the SDR Orchestrator on Docker, Podman, and Kubernetes

Common questions about Databricks data quality setup and configuration.

Resolve common Snowflake Cortex Code Remote MCP errors—the Atlan server not appearing, expired OAuth tokens, and OAuth callback failures.

Troubleshoot Snowflake data quality rule creation failures caused by non-deterministic functions inside view definitions, with recommended workarounds.

Connect to data sources — out-of-the-box connectors or custom integrations using App Framework and Open APIs.

Resolve authentication failures and common workflow errors for the SSIS connector

Resolve common ChatGPT issues with the Atlan app, including empty query results, OAuth permission loops, and authentication failures when connecting ChatGPT to Atlan.

Find troubleshooting guides for Context Engineering Studio organized by query engine. Covers Snowflake Cortex Analyst setup, Databricks Genie deployment, OAuth, Unity Catalog, Cortex preflight checks, and chat errors.

Resolve common Databricks errors in Context Engineering Studio, including OAuth token failures, Genie Space creation issues, Unity Catalog access errors, Metric View YAML validation, SQL warehouse problems, and chat errors.

Resolve common Snowflake errors in Context Engineering Studio, including preflight check failures, generation errors, YAML validation issues, evaluation timeouts, Cortex Analyst deployment failures, JWT authentication, and chat errors.

Symptom-first troubleshooting for AlloyDB for PostgreSQL connectivity - private IP errors, PSC handshake failures, IAM authentication issues, grants, large crawls, and sudden breakage.

Troubleshoot Alteryx connector issues with error, cause, and solution guidance.

Symptom-first troubleshooting for Amazon Redshift connectivity - timeouts, IAM policy scope, role trust, DNS, password failures, Serverless quirks, and sudden breakage.

Learn about troubleshooting anomalo connectivity.

Symptom-first troubleshooting for Amazon Athena connectivity - role authentication failures, JDBC timeouts, permission gaps, platform-side signatures, and sudden breakage.

Symptom-first troubleshooting for AWS Glue connectivity - role assumption failures, invalid credentials, access denied, circuit breaker, and missing columns.

Resolve common issues with the Atlan browser extension, including loading errors, blank pages, and missing metadata icons.

Resolve common ClickHouse connection issues and errors.

Symptom-first troubleshooting for Cloud SQL for PostgreSQL connectivity - private IP errors, timeouts dressed as auth failures, SSL mismatches, IAM login, agent hangs, and PSC pending states.

Resolve common issues with the Coalesce connector: empty panels, missing status, rate-limit errors, and timing-related symptoms.

Resolve common issues with Confluence Integration Manager credentials and authentication.

Symptom-first troubleshooting for dbt connectivity - bucket access denied, dbt Cloud access forbidden, AssumeRole failures, wrong hosts, and stale catalogs.

Symptom-first troubleshooting for Google BigQuery connectivity - VPC-SC denials, generic connection errors, WIF failures, key rotation, and cross-project permission issues.

Resolve common Hive connection issues including authentication failures, Kerberos errors, TLS/MTLS certificate problems, and network connectivity issues.

Fix the most common IdP group sync problems in Atlan, including groups not syncing, wrong members, and stale memberships after an IdP change.

Troubleshoot Jira integration issues with error, cause, and solution guidance.

Resolve common connection and authentication issues when connecting Atlan to Google Cloud Knowledge Catalog.

Troubleshoot PingFederate OAuth errors when querying Snowflake from Atlan Data Exploration, with error, cause, and solution guidance.

Symptom-first troubleshooting for PostgreSQL connectivity - SSL and pg_hba rejections, timeouts, IAM authentication, wrong PrivateLink hostname, misleading error wrappers, and miner preflight failures.

Resolve common issues with the Relational Assets Builder app, including the "Term found with no anchor" import failure caused by orphaned archived glossary terms.

Symptom-first troubleshooting for Amazon S3 connectivity - ListAllMyBuckets 403s, the empty-AKID trap, AssumeRole denials, explicit denies, KMS, region mismatches, and inventory issues.

Resolve common SAP Datasphere connection issues and errors.

Troubleshoot common SCIM provisioning issues in Atlan, including missing group members, username conflicts, token expiry, and identity provider sync behavior.

What do the colors in Slack notifications for modified assets mean?

Symptom-first troubleshooting for Microsoft SQL Server connectivity - HYT00 login timeouts, 08001 handshake resets, TCP failures and redirects, authentication errors, private link stalls, and agent hangs.

Fix common SSO sign-in problems in Atlan, including first-time login errors, username mismatches, provider-specific issues, and group sync behavior.

Symptom-first troubleshooting for Tableau connectivity - PAT failures, SSL certificate errors, host and site issues, Metadata API limits, mid-run 401s, and WAF blocks.

Impersonate any non-admin user in Atlan to validate personas, Labs toggles, and access controls from their point of view, and to troubleshoot access issues they report.

Resolve common VS Code Remote MCP errors — API key authentication failures, OAuth sign-in issues, and Atlan extension registration problems.