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Troubleshooting Alteryx connectivity

This guide helps you resolve common issues when setting up the Alteryx connector in Atlan.

Missing or incorrect lineage​

Cause​

Atlan displays lineage based on the information received from Alteryx:

  • If column-level information is received, Atlan displays end-to-end column-level lineage.
  • If column-level information isn't received because the tool isn't supported by Alteryx, Atlan displays only table-level lineage.
  • If a workflow or tool is missing any input or output, Atlan doesn't display lineage for those assets.

Solution​

  1. Verify that your Alteryx workflows include supported tools that provide lineage information.
  2. Check that workflows have complete input and output definitions.
  3. Review the asset details in Atlan to confirm what lineage information was received from Alteryx.

Missing tableau lineage​

Cause​

Atlan receives Tableau .hyper files from Alteryx, but these files aren't crawled as part of the Tableau connector. As a result, Atlan can't link Tableau assets to Alteryx input or output. Hyper files are cataloged as partial assets until support is added.

Solution​

Hyper file support isn't currently available. Tableau assets referenced in Alteryx workflows appear as partial assets in Atlan until this capability is added.

Missing column-level lineage​

Cause​

The Alteryx integration is configured to send dataset-level lineage instead of column-level lineage. Without column-level configuration, Atlan receives only dataset-level information.

Solution​

  1. In Alteryx, navigate to Admin Console → Data Lineage Connection.
  2. Under Data Lineage Level, select Column instead of Dataset.
  3. Save the configuration.
  4. Run a workflow in Alteryx to trigger new OpenLineage events with column-level information.

For more information, see Configure the integration in Alteryx.

See also​

Need help​

If you need assistance after trying these steps, contact Atlan support: Submit a request.