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Task and crawl issues

Resolve common connectivity and crawling issues when working with the Informatica CDI connector.

Missing objects despite designer role assignment​

Error

Some objects are still missing after assigning the Designer role to the user.

Cause​

Projects/Folers/Tasks can have explicit restrictions that override role-based permissions at a parent level.

Solution​

  1. Log in to Informatica CDI with the same service account configured in Atlan.
  2. Navigate to the Mapping task and export the task
  3. Repeat the same operation for the underlying Mapping
  4. If either activity fails, contact your Informatica Cloud Admin for additional permissions.

Objects or folders not in workflow filter appear in assets​

Error

Objects or folders that aren't part of the workflow filter configuration appear in Atlan.

Cause​

In Informatica CDI, the Mapping Task and underlying Mappings can be present in different projects or folders.

Solution​

Check if unexpected object is linked to a Mapping Task that is configured as part of the filter. If so, this is designed behaviour

Missing source or target lineage for mapping task​

Error

Source or target lineage for a particular mapping task is missing.

Cause​

This issue can occur when:

  • Source or target assets referenced by the Mapping Task haven't been crawled into Atlan
  • Parameter files used by the Mapping Task aren't uploaded or are from a different environment (DEV vs PROD)

You might see debug messages like:

DEBUG process - _create_process_asset_from_raw_data: Process <process_id> (Mapping Task: <mapping_task_name>): Source pattern: EDW/DEV/FINANCE_ARR_RAW, Target pattern: EDW/DEV/FINANCE_ARR_BRNZ
DEBUG cache_resolver - resolve_asset_from_connection_cache: No assets found for pattern: EDW/DEV/FINANCE_ARR_BRNZ
DEBUG process - _create_process_asset_from_raw_data: Skipping process <process_id> (Mapping Task: <mapping_task_name>, ID: <mapping_task_id>): Source resolved: True, Target resolved: False

Solution​

  1. Verify that source or target system are supported and the corresponding crawlers are set up with the correct filters.
  2. Make sure parameter files are uploaded and match the environment/project you're crawling.

Need help​

If you need assistance after trying the steps, contact Atlan support: Submit a request.