## Troubleshooting Slack

URL: https://docs.atlan.com/product/integrations/collaboration/slack/troubleshooting/troubleshooting-slack

> What do the colors in Slack notifications for modified assets mean?

#### What do the colors in Slack notifications for modified assets mean?

These colors are based on [asset certifications](https://docs.atlan.com/llms/catalog/discovery/add-certificates/llms.txt), which are as follows:

- Green = _Verified_
- Yellow = _Draft_
- Red = _Deprecated_
- Blue = _No certificate_

#### How do I send messages or search assets from Slack?

Slack is [integrated with Atlan](https://docs.atlan.com/llms/governance/integrations/slack-integration/llms.txt). However, sending messages and searching assets from Slack are disabled. You cannot push messages from Slack to Atlan directly. You can, however, add a Slack thread to an asset profile in Atlan using the Slack icon.

![Slack.png](https://docs.atlan.com/img/product/integrations/collaboration/slack/troubleshooting/slack.png)

In the channel that you've integrated with Atlan, you can use the `/search-term <term_name>` command to search for glossary terms or the `/search-query <saved query name>` command to search for queries.

#### Why am I getting a _There was error processing the request_ message?

If you encounter a `There was error processing the request` error message while attempting to [take action on a request in Slack](https://docs.atlan.com/llms/governance/integrations/slack-integration/llms.txt), this means that the request is no longer active in Atlan. That may be due to one of the following reasons:

- The request raised was being approved by two or more approvers simultaneously.
- The request was deleted by the requester.

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